A client of Insight Global is looking for a collections specialist to join their team in Jacksonville, FL. They will be responsible for the following:
B2B collections (client-facing not personal)
Release tickets/ open accounts
Uploading copies of invoices, orders, tax amounts, and entering invoices into the clients systems
Utilize payable portals
Calling clients regarding collections and past-due letters - following up at end of month
Communicating with clients regarding account transactions and status
Open new accounts, update credit limit increases, update tax forms and tax statuses of accounts.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
1 year of prior BUSINESS TO BUSINESS Credit Collections experience- 1st party portals
Not individual - needs to come from a business to business to business background
Ability to communicate effectively in a client facing role
Proficiency in Excel. (basic functions)
Portal experience
High School Diploma
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.