Job Listing
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| Job ID: 13983166 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Patient Intake Coordinator, AID |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | Bachelor's Degree |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
Patient Intake Coordinator, AID
Category
Clinician - Counselor, Therapists, Social Worker
Job Locations US-MN-Mankato Type Full-Time
About Us
We are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro area, and two additional sites located in Rochester and Mankato. With a robust benefits package, career advancement opportunities, and great workplace culture, we value our employees and the work they do each day for our patients and families. Our services span the full continuum of care for patients, with a variety of roles and opportunities for job-seekers looking for more than a job, but a place where you can grow in your career.
Responsibilities
The AID Patient Intake Coordinator is primarily responsible for handling external and internal requests for information and services for all levels of care at PrairieCare. Complete Mental Health Screens over the phone with patients seeking services and schedule Admission Diagnostic Assessments and intake appointments for both program and outpatient clinic services as appropriate. Triage crisis phone calls, provide county crisis resources, and complete safety planning. Coordinate internal and external direct referrals to our services.
Responsibilities and Accountabilities:
Review, assess and link callers with information about our services
Re-direct calls to emergency services as needed
Provide county crisis resources as needed
Triage crisis calls, assess for safety, and complete safety planning as needed
Complete Mental Health Screens over the phone
Schedule Admission Diagnostic Assessments
Schedule intake appointments for both program and outpatient clinic services
Facilitate internal referrals for services
Facilitate external direct referrals for services
Consult with physicians as needed to facilitate direct referrals into our programs
Monitor online channels for patient inquiries through our website and follow up with patients as appropriate
Provide effective customer relations pursuant to the policies of Prairie Care
Provide external referral resources as needed
Qualifications
Requires a Bachelor's degree in Social Work, Sociology, Psychology or a closely related human services field
Two years of supervised experience in behavioral healthcare is required, meeting the criteria for a mental health practitioner or a license as a Licensed Social Worker (LSW)
Experience in triage of psychiatric emergencies is preferred
Knowledge of DSM-5 criteria, possess interviewing and assessment skills and display a professional attitude in all aspects of his/her performance
Oriented and educated in gender, cultural differences and in age appropriate care for psychiatric and chemical dependency services
Must possess skills to communicate clearly and effectively with Clinicians
Must have computer skills using Microsoft Office Products including Word and Outlook
Must have reliable transportation and telephone
Ability to smoothly and rapidly shift between dissimilar tasks
Ability to communicate well both verbally and in writing
Ability to react quickly and calmly as part of a team to handle volatile and potentially emergency situations
Ability to make effective decisions while in stressful situations and circumstances
After training, be able to manage disruptive and explosive patients.
PrairieCare is a psychiatric healthcare system experiencing rapid growth in the Twin Cities and southern Minnesota. With multiple sites across the metro, including locations in Rochester and Mankato, PrairieCare has quickly grown to become one of Minnesota's largest providers of mental health services to children, adolescents, adults, and their families.
PrairieCare does not discriminate against any person based on race, color, national origin, disability, or age in admissions, treatment, or participation in its programs, services, activities, or employment. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled, and other protected individuals and is committed to a diverse workforce.
PrairieCare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email hr@prairie-care.com for assistance.
Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.
PrairieCare does not discriminate against any person on the basis of race, color, national origin, disability or age in admissions, treatment or participation in its programs, services, adolescents and their families. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.
Refer to ID 78662852 when applying |
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