Purpose

• Case manages 25 shelter residents.
• Provide front door assessments and diversion as part of the Coordinated Access Network.
• Service and engage consumers weekly at minimum or as needed, building a trusting working relationship. 
• When appropriate, make referrals to agencies for SA/MH, medical, vocational, educational, or housing needs.
• Link consumers with entitlement providers as needed.
• Occasionally provide transportation to medical/clinical appointments using agency provided vehicles. 
• Network with other providers that may be working with the consumer.
• Complete all required documentation accurately and timely, including reporting all contacts and maintaining consumers’ charts.
• Input all required client-related data into computer database program completely, accurately and in timely fashion.
• Participate in staff meetings, training, individual supervision, and other related meetings.
•  Facilitate weekly group meetings addressing relapse prevention and life skills in addition to a weekly house meeting. 
• Advocate for client in regulatory and legal settings as required. 
• Ensure random weekly toxicological tests on consumers. Other related duties as assigned.

Qualifications, Knowledge, Skills and Abilities

• Bachelor’s degree or Associates degree with 3 years relevant work experience required
• Must have full understanding of and able to effectively use the local network of substance abuse, mental health, and social services providers.
• Familiar with criminal justice and able to engage, manage, motivate, and support.
•  Time management skills and computer literate with a deadline-oriented mindset.
•  Able to meet all documentation requirements.
•  Complete knowledge base of all aspects of the delivery of person-centered case management.
• Able to assess strengths, barriers, and needs to assist clients in identifying personal goals, values and priorities, ability to advocate for consumers.
• Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics; capacity to work within a team and foster teamwork.
• Flexible, able to seek out opportunities for clients to lead fulfilling lives.
• Crisis intervention skills, boundaries, confidentiality, universal precautions, harm reduction, strong empathetic skills.
• Ability to maintain her or his own wellness and to be continually striving for improvement.
• Bi-lingual English/Spanish preferred.
• Valid Driver’s License

• Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment
• 401 K retirement plan with employer matching contribution
• Paid time off 
• 10 paid holidays