This is a Job Description for an Inside Sales Associate in Pearl, Mississippi

Summary: Join our team as an Inside Sales Representative at our retail branch, where you'll engage with businesses and industrial customers to offer a diverse range of industrial, medical, and specialty gasses, welding supplies, and related equipment. Your commitment to outstanding customer service and effective sales strategies will play a pivotal role in fostering strong customer relationships and driving our continued success.

Duties & Responsibilities: Proactively sell industrial gasses, welding supplies, and related equipment to both existing and potential customers. Handle all sales-related paperwork, including documenting sales, quotes, and pertinent customer details. Provide insightful answers to customer inquiries and offer expert guidance on suitable equipment and procedures. Conduct equipment demonstrations, ensuring customers are confident in their product usage. Manage delivery logistics for cylinders and hardgoods, while maintaining appealing showroom displays. Assist customers with merchandise and facilitate the loading and unloading of cylinders. Cultivate and nurture positive customer relations. Communicate effectively in-person and over the phone to offer information on costs, ordering, and delivery schedules. Monitor customer needs and collaboratively manage hardgoods and cylinder levels to reduce emergency deliveries. Manage accounts receivable matters, including contacting customers for payment and handling collection as needed. Ensure accurate completion of paperwork, including coding, costing, and pricing. Collaborate with the purchasing department to address product shortages or outages.

Requirements and Qualifications:  High school diploma or equivalent. Previous experience in customer service or sales. Familiarity with compressed gases and related products is advantageous. Basic computer skills, along with familiarity in order entry systems. SAP experience is a plus. Strong communication skills, both verbal and written. Analytical thinking to assess customer situations and provide effective solutions. Positive team-oriented attitude with a willingness to learn and grow. Ability to collaborate effectively with diverse personalities and backgrounds. Skillful handling of cash transactions. Physical strength to handle loads up to 60 lbs. and perform repetitive tasks. Flexibility for extended hours and overtime as required. Willingness to engage in tasks involving climbing, balancing, kneeling, and other physical activities. Comfortable working in a drug-free, tobacco-free workplace.

Equal Opportunity/Affirmative Action Employer.