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Case Manager

Posting Details

Position Information

Fiscal Year 2024-2025
Position Title Case Manager
Classification Title Academic Counselor
Department Educational Opportunity Center
Posting Number R250043
Posting Link https://www.ubjobs.buffalo.edu/postings/56345
Employer Research Foundation
Position Type RF Professional
Job Type Full-Time
Appointment Term
Salary Grade E.79
Posting Detail Information

Position Summary
The Buffalo Educational Opportunity Center (BEOC) is seeking a Case Manager to join our team to provide comprehensive case management and job coaching to students in the BEOC’s Buffalo Build Skilled Trades Pre-Apprenticeship Program and other workforce development programming.

Key responsibilities of this position include:
  • Conduct thorough assessments and develop individualized case plans in collaboration with students, community agencies and other stakeholders (i.e. housing, healthcare, legal, job placement, etc.).
  • Facilitate engaging workshops and group sessions for students on topics relevant to personal development and independence such as budgeting, time management, and problem solving.
  • Assist students in job readiness preparation, including resume building, interview skills, and job search strategies.
  • Provide students with on-the-job support and coaching to help them successfully integrate into the workforce.
  • Monitor and track students’ job performance and provide ongoing guidance for career advancement.


The Case Manager position requires someone with strong interpersonal skills, a commitment to advocacy, and the ability to empower students to achieve their personal and professional goals. This role requires strong organizational skills, empathy, and the ability to work collaboratively with students and stakeholders. If you are passionate about empowering individuals to reach their full potential and thrive in a supportive environment, we want to hear from you.

Outstanding Benefits Package
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. We support your growth and development through our career coaching and training department and we qualify as a public service loan forgiveness organization. Learn more about the great benefits the University at Buffalo has to offer.

About The Buffalo Educational Opportunity Center
The Buffalo Educational Opportunity Center (BEOC) is an adult education enterprise, of the State University of New York, University Center for Academic and Workforce Development (UCAWD), with an annual enrollment of 1,940 students, that provides urban and/or disadvantaged residents in the Western New York area with tuition-free academic programs, workforce development training and certifications and gainful employment opportunities. The mission of BEOC is to produce lifelong learners who are self-directed, empowered, and committed to excellence. Residents of the surrounding Buffalo community are provided a range of services designed to develop the academic and workforce development skills necessary to become self-sufficient. Programs and services are structured to adapt to the needs of our students — as well as to the demands of our community — and serve as first steps toward the attainment of long-term educational and employment skills.

As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin and veteran or disability status.
Minimum Qualifications
  • Bachelor’s degree in Social Work, Education, Psychology or related field with 2 years of directly related experience in case management or job coaching.
  • Knowledge and strong understanding of social services systems and community resources.
  • Cultural competence and the ability to build rapport with diverse populations.
  • Proficiency with technology including Microsoft Office Suite and student information systems.
  • Evening and weekend hours will be required.
  • Valid Class D driver’s license and access to reliable transportation.
  • An equivalent combination of education and experience will be considered.
Preferred Qualifications
  • Master’s degree in Social Work, Education, Student Personnel, Psychology or related field.
  • Bilingual.
  • Experience working with academically under-prepared and/or economically disadvantaged adults.
Physical Demands
Salary Range $55,000 - $57,000
Additional Salary Information The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.
Work Hours
37.5 hours per week
Campus Downtown Campus
Posting Alerts
Special Instructions Summary
This position is funded until 12/31/26 by a grant from the New York State Office of Strategic Workforce Development and is subject to the continued availability of funds from this grant.
Is a background check required for this posting? Yes
Background Check Notification For non-internal applicants: a selected candidate will have to complete and pass a background check prior to appointment.
Contact Information

Contact's Name Michelle Riggio
Contact's Pronouns
Contact's Title Director of Student Support Services
Contact's Email mriggio@buffalo.edu
Contact's Phone 716-645-1864
Posting Dates

Posted 03/20/2025
Deadline for applicants 04/10/2025
Date to be filled 05/12/2025
References

Number of references required 3
Reference Cutoff Date
Instructions to Applicant

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What will be the highest level of education attained by the time of employment?
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PhD/Doctoral Degree
    • MD
    • JD
  2. * How many years of directly related experience do you have?
    • 0
    • 1
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 8
    • 9
    • 10+
  3. * Please indicate your current employment affiliation with the University at Buffalo.
    • Faculty
    • Faculty Student Association (FSA)
    • Research Foundation Employee
    • State Classified
    • State Professional
    • UB Foundation
    • TA/GA
    • Student
    • No Current Employment Affiliation
  4. * How did you first hear about this employment opportunity?
    • AcademicKeys.com
    • CareerExposure.com
    • CareerWomen.com
    • Chronicle of Higher Education
    • DiversitySearch.com
    • GoogleJobs.com
    • HERCjobs.org
    • HigherEdJobs.com
    • IMDiversity.com
    • Indeed.com
    • LinkedIn.com
    • MBACareers.com
    • Conference
    • Personal Referral
    • UBJobs.buffalo.edu
    • Other

Documents Needed To Apply

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents