1Capen Student Success Coordinator
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Posting Details
Position Information
Fiscal Year | 2023-2024 |
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Position Title | 1Capen Student Success Coordinator |
Classification Title | Staff Assistant |
Department | Student Response Center - Capen |
Posting Number | P240152 |
Posting Link | https://www.ubjobs.buffalo.edu/postings/49943 |
Employer | State |
Position Type | |
Professional Appointment Term | Term |
Salary Grade | SL2 |
Posting Detail Information
Position Summary | The University at Buffalo (UB) Student Response Center-Capen department seeks to hire a 1Capen Student Success Coordinator. In this position, you will provide key business, operations, and student service supports on behalf of departments located within the 1Capen student services triage area including: Financial Aid, Student Accounts, Transcripts/Registrar, UB Card, Student Health Insurance, Veterans Benefits and Parking & Transportation. This position is responsible for helping students navigate the university, understand policies and procedures, and address challenges by connecting students with other offices as appropriate. This is an in-person, public-facing, and highly visible position. This position reports to the Strategic Operations Manager. Key Duties and Responsibilities:
We invite individuals to apply whose perspectives and experiences will enrich and strengthen our organization. The 1Capen Student Service Center serves a diverse constituency of patrons, and our employees, services and policies strive to honor and reflect this diversity. We encourage candidates who thrive in a welcoming multicultural environment to apply. 1Capen: One Stop Shop: The innovative 1Capen Student Services Center aims to streamline essential student services in one convenient location to minimize the related services bounce so students can get on with the business of being a student. It has transformed the way UB students perform such vital tasks as checking on their financial aid package, getting a transcript or registering for a virtual parking permit. Satellite offices for the registrar, financial aid, student accounts, and parking and transportation are housed in this area as well as the UB card office and UB student health insurance office. UB also opened a satellite location, 1Diefendorf Student Service Center to make services more accessible to students residing or taking classes primarily on UB’s South Campus. Outstanding Benefits Package Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. We support your growth and development through our career coaching and training department and we qualify as a public service loan forgiveness organization. Learn more about our benefit packages.
About The University at Buffalo The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo. University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities. |
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Minimum Qualifications |
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Preferred Qualifications |
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Physical Demands | |
Salary Range | $48,000 - $56,000 |
Additional Salary Information | The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate. |
Type | Full-Time |
Campus | North Campus |
Posting Alerts | |
Special Instructions Summary | |
Additional Information | Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov. |
Is a background check required for this posting? | No |
Background Check Notification |
Contact Information
Contact's Name | Jennifer Vick |
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Contact's Pronouns | she/her/hers |
Contact's Title | Interim Strategic Operations Manager |
Contact's Email | Jvick@buffalo.edu |
Contact's Phone | 716-645-5581 |
Posting Dates
Posted | 05/08/2024 |
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Deadline for Internal Applicants | 05/22/2024 |
Deadline for External Applicants | 06/06/2024 |
Date to be filled | 06/06/2024 |
References
Number of References Required | 3 |
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Reference Cutoff Date | |
Instructions to Applicant |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- *
Please indicate your current employment affiliation with the University at Buffalo.
- Faculty
- Faculty Student Association (FSA)
- Research Foundation Employee
- State Classified
- State Professional
- UB Foundation
- TA/GA
- Student
- No Current Employment Affiliation
- *
Are you a SUNY employee eligible for special consideration as a result of retrenchment?
- Yes
- No
- *
How did you first hear about this employment opportunity?
- AcademicKeys.com
- CareerExposure.com
- CareerWomen.com
- Chronicle of Higher Education
- DiversitySearch.com
- GoogleJobs.com
- HERCjobs.org
- HigherEdJobs.com
- IMDiversity.com
- Indeed.com
- LinkedIn.com
- MBACareers.com
- Conference
- Personal Referral
- UBJobs.buffalo.edu
- Other
Documents Needed To Apply
Required Documents
- Cover Letter
- Resume