Telemetry Tech – UPMC West Shore

Purpose:
To provide continuous cardiac monitoring for patients on telemetry.

Responsibilities:

·       PRACTICE Interprets cardiac rhythm of patients on in- house telemetry. Identifies normal cardiac rhythms and recognizes basic arrhythmias. Reports changes outside stated parameters to the appropriate nursing unit immediately. Is alert and responsive to urgent and emergency situations acting within established guidelines; informs responsible persons in case of emergencies. Maintains and updates each patient monitor record in a consistent and timely manner. Provides safe patient care. Obtains accurate patient data. Reports patient findings timely with attention to detail. Responds appropriately to delegated duties.

·       COMMUNICATION Maintains effective inter- and intra-departmental communications, both written and oral. Interacts positively with patients, families, physicians, nursing staff and other disciplines. Identified as positive, approachable and is consistently respectful and team oriented. Identifies and communicates patient information to the next shift and ensures effective handoff. Promotes a positive image by not participating in gossip.

·       ENVIRONMENT Maintains clean and safe environment by establishing routine schedules for cleaning the TOC area. Provides routine maintenance to the telemetry equipment and troubleshoots minor problems. Identifies problems and seeks resources to resolve problems within their control. Delivers correct telemetry reports to the appropriate nursing units. Files patient documents on the correct charts. Acquires and maintains supplies; stocks and organizes the T.O.C.

·       SERVICE EXCELLENCE Display awareness of cultural diversity. Values patient’s perception regarding care. Meets full range of customer needs. Actions demonstrate vision ‘to serve-Handles information in a confidential manner. Demonstrates commitment to Service Excellence by understanding the needs of patients, their families, physicians and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated and thorough.

·       EDUCATION Instructs staff on nursing units to troubleshoot with minor problems (i.e., lead placement). Identifies own learning needs and sets personal education goals. Aware of quality improvement issues in the T.O.C. on the unit and contributes appropriately

·       *Performs in accordance with system-wide competencies/behaviors.

·        *Performs other duties as assigned.