About the role
We are seeking a dynamic and customer-focused Workplace Experience Coordinator to join our team. The ideal candidate will have a genuine passion for hospitality, excellent communication skills, and a knack for anticipating and fulfilling guest and company employee needs. In this role, you will be one of the frontline faces of the organization, responsible for creating a warm and welcoming atmosphere for all.
What you’ll do
- Greet and assist guests upon arrival with a friendly and welcoming demeanor
- Work with site administrative staff and others to coordinate meeting set-ups, events, catering and other activities as needed
- Provide personalized recommendations and assistance to enhance guests' experiences
- Handle external/internal inquiries, requests, and complaints promptly and professionally
- Collaborate with other team members to ensure seamless guest experiences
- Assist facilities staff with general office duties as needed
What you’ll need
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
HS Diploma or GED or equivalent experience required.
- A minimum of 3-4 years of Previous experience in event planning at convention centers or as concierge in hospitality industry preferred
- Excellent communication and interpersonal skills
- Strong multitasking and problem-solving abilities
- Ability to remain calm and professional in high-pressure situations
- Open and flexible work schedules.
- Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.
- Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.
- Apply a high level of attention to detail as well as strong verbal and written skills.
- Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs.
Why CBRE?
A culture of respect, integrity, service, and excellence crafts our approach to every opportunity!
We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!
- Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
- Internal advancement available after the 6-month mark
- 40-45 hours a week
- Competitive Pay
- Outstanding benefits
- 401K, Medical, Dental and Vision benefits
- Inclusive environment
- Growth potential!
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
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