WI3663741

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: KCHC/Pillar Health is hiring a Bilingual Patient
Access Representative II. \$2,000 hiring bonus - See below for details.
POSITION SUMMARY The Patient Access Representative II (PAR II) is to
provide exceptional patient care by creating a patient service
experience that is phenomenal for each and every patient visit. The PAR
II works as a partner in the clinic together with the practitioners,
assistive clinical staff, other administrative staff and leadership to
provide a welcoming, caring and healing environment for patients. Where
this position deals directly with patients and family members, the PAR
II is responsible to ensure that patients\' needs are listened to,
understood and resolved within the scope of this job description. The
PAR II is primarily responsible for welcoming and orienting patient to
clinic including the full patient registration process, insurance
enrollment, explanation of the patient rights and responsibilities and
connection to wrap-around services. PRIMARY FUNCTIONS The list of duties
and responsibilities is not all inclusive and may be expanded to include
other duties and responsibilities, as management may deem necessary from
time to time. CORPORATE VALUES \* Maintain patient confidentiality and
functions within the guidelines of HIPAA. \* Ability to function well
while involved in multiple tasks and assignments. \* Ability to
concentrate on details while experiencing frequent interruptions. \*
Review all company messaging systems at the beginning and end of every
shift. \* Welcome and orient new patients to the facility. \* Connect
patients to wrap-around services, including, but not limited to; Aging
and Disability Resource Center (ADRC), Badger Care, Wisconsin Well Woman
Program (WWWP), medication assistance. \* Coordinate patient
transportation assistance. \* Interact with all patients in a
professional and courteous manner. \* Ability to direct all incoming
calls to appropriate staff. \* Other duties as assigned. REGISTRATION \*
Verify and update patient demographic information. \* Verify and update
patient insurance information and select appropriate guarantor per
service line during check-in process. \* Initiate new patient full
registration process. \* Record patient demographics in EHR to satisfy
Universal Data Set (UDS) requirements. \* Coordinate handoff to Intake
Registered Nurse. SCHEDULING \* Ability to appropriately take accurate
detailed messages and send them to the appropriate person via the
Electronic Health Record (EHR). \* Identify triage situations in
patients through red flag words and terminology during patient
interaction. \* Work collaboratively with nursing staff to schedule
urgent visits. \* Schedule and reschedule\... For full info follow
application link. Kenosha Community Health Center is an Equal
Opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, national origin, disability or veteran status. \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/8720400A8BDD4425