People want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives. ~Tony Davis, President
SUMMARY To supervise restaurant associates and assist associates by performing the following duties
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
? Supervise and evaluate performance of restaurant associates.
? Assist in the training and development of associates.
? Assist associates in the performance of their duties.
? Provide information to the Restaurant Asst. Managers and Manager concerning outlet needs.
? Maintain PCH Hotels & Resorts service standards.
? Talk with guests concerning special needs or complaints.
? Complete end of shift paperwork.
? Regular and prompt attendance as well as the ability to work the schedule as defined and overtime as required.
? Any problems punching in or out must be reported to your supervisor immediately.
OTHER
Performs related duties as assigned.
SUPERVISORY RESPONSIBILITIES
Directly supervises up to 20 + employees in the Restaurant/Lounge/Room Service. Carries out supervisory
responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include
interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance;
rewarding and disciplining employees; addressing complaints and resolving problems.
Our Benefits Include:
- Comprehensive Health Insurance – Medical, Dental, Vision, as well as Voluntary Benefits including Short Term/Long Term Disability and Supplemental Life Insurance
- 401K with Company Match
- Employer Paid Life Insurance
- Complimentary Employee Assistance Program
- Paid Time Off to include Vacation, Personal, Sick, & Holidays
- Discounted Hotel, Spa, Golf, Retail, and Food & Beverage
- Tuition Reimbursement Program
- PCH University & Professional Development Series
- Associate Referral Program
Our Culture:
Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first.
We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers.
PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do!
You belong here. Join the PCH Hotels & Resorts family, where we put people first.