This is a full-time (mostly) Monday-Friday position downtown Indianapolis and the general salary range is $40-50K annually. The location of the Minton-Capehart Federal Building is 575 N Pennsylvania St, Indianapolis, IN 46204.
This Site Supervisor position at Goodwill of Central and Southern Indiana (GCSI) is a result of the AbilityOne program in partnership with GCSI and the federal government, providing healthy operations and environments at local federal facilities. The AbilityOne program is one of the largest sources of employment in the United States for people who are blind or have significant disabilities. GCSI is one of about 500 non-profit organizations that provides employment opportunities in competitive, integrated environments at federal government locations.
The Site Supervisor I, AbilityOne oversees a contract consisting of team members including Assistant Supervisors and/or Team Leads, as well as direct labor employees; ensuring that customer requirements are met in accordance with the contract’s scope of work, third-party subcontracts, as well as meeting all compliance documentation and reporting.
Example Duties and Activities
Accountability Performance
Monitors accomplishment of individual and site goals and employee development.
Oversees and follows established guidelines for quality and safety initiatives.
Supports employees in improving work behaviors and skills acquisition to enhance their success with employment; establishes regular contact to keep employees engaged and motivated.
Utilizes the Strategic and Operational Plans of the organization and department to guide decision-making and goal-setting processes.
Establishes a culture of high performance, communication, and transparency.
Contract Management
Understands and adheres to the contract’s Scope of Work.
Works directly with immediate supervisor and the customer to develop processes and procedures to meet contract requirements.
Develops service schedules, estimates worker hour requirements, and adjusts work processes to ensure completion of job assignments and conformance to specifications.
Prepares service estimates according to labor hours, materials, and machine requirements costs.
Solicits quotes from vendors and administers subcontracting agreements.
Budgeting and Compliance
Ensures operational services meet the cost and quality requirements of the contract’s pricing package and Statement of Work.
Oversees purchasing and maintenance of equipment and inventory.
Ensures compliance to the contract through training attendance, completion of work, as well as reviewing and understanding of the Federal Acquisition Regulation (FAR).
Completes all required reporting timely and accurately.
Staffing, Evaluation, and Development
Creates staffing strategy and approaches to meet requirements.
Motivates employees to achieve key performance indicators, conducts performance reviews, and provides feedback through coaching.
Communicates with the case management team to meet employee needs and develops reasonable accommodations when needed.
Leads hiring activities, orientation, and on the job training
Implements professional development and succession plans for self and key staff.
Required Competencies
Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
Industry Standards - Displays a working knowledge of current industry standards of quality, productivity, and safety in the appropriate discipline of janitorial, mailroom, grounds, and/or grocery services.
People Management - Enables direct reports and co-workers to grow and succeed through feedback, instruction, and encouragement to ensure their success and the accomplishment of departmental goals related to housekeeping, floor care, grounds, mailroom services, or retail grocery services in a facility of similar size and complexity.
Project Management - Oversee several workstreams and deliver against complex scopes implementing strategies that outline time, resources, requirements, deadlines, and counters to unexpected events in order to streamline operations.
Informed Decision Making - Identifies and comprehends issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.
Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customer and employee needs. Delivers information in person, in writing, and in a digital world.
Building Collaborative Relationships - Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support. Is able to receive as well as provide feedback to improve performance or processes; builds and maintains customer satisfaction.
Disability Awareness - Has familiarity working with diverse populations including people with developmental and/or physical disabilities to accomplish departmental goals.
Learning Strategies - Selects and uses training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Technical Knowledge - Working knowledge of G Suite or MS Office.
Other Requirements
Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
Moderate to Hard Physical Work - is regularly required to walk and frequently required to use hands to finger, handle, or feel; reach with hands and arms. The employee is occasionally required to stoop, kneel, or crouch and must occasionally lift and/or move up to 50 pounds. Can manage frequent exposure to dust, dirt, debris, and dust particles in the air. May regularly be exposed to slippery floors and moving mechanical parts of equipment. The noise level is generally low.
Visual Acuity - Has close and distance vision abilities and is able to adjust focus.
Background Screening - All candidates must pass a pre-employment background check.
Governmental Contract Responsibilities - Goodwill’s Commercial Services division holds contracts for services at some federal government buildings. As a result, Covid vaccination, credit checks, and a Government Background Check may be required for employment.
Benefits: Employees may participate in a comprehensive benefits program that includes:
Continuing education and leadership development
Comprehensive health plan
Paid time off (PTO)
Life, dental and vision insurance
Short- and long-term disability plans
Retirement plan with generous match
Nationally recognized preventive health and wellness program
Section 125 pretax health spending account, dependent care spending account, and premiums
