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Service Operations Specialist - WAUKESHA, WI,

Job Information

Job Order ID :
WI3661480
# of Positions :
1
Minimum Education Level :
Bachelor's Degree
Experience Required :
Training :
Bachelors Degree
Duration :
Shift :
Unspecified
Hours per week:
40

Job Description

 
JOB REQUIREMENTS: Genesis10 is looking for an entry-level Project
Coordinator for a contract-to-hire position at our Brookfield, WI
client. This role requires the right person to be onsite initially for
training and job shadowing then can work remotely. Under the guidance
and supervision of the Service Operations Manager, work closely with the
Sales, Service and Operations teams, and directly with customers to
order, schedule, resource, track, quality- check and report upon service
engagements. Maintain status and schedule information for all planned
and active engagements and provide regular summary reports. Facilitate
communication and reporting with internal and external customers on the
overall state, status and progress of engagements. Responsibilities:
Meeting with key internal and external stakeholders to facilitate
understanding of all vital aspects of the project/engagement.the
creation, review, exchange and execution of documents related to
engagements, including statements of work, master service agreements,
change orders and project deliverables. Facilitating the creation,
review, exchange and execution of documents related to engagements,
including statements of work, master service agreements, change orders
and project deliverables. (Tracking product equipment across the company
and providing customer with detailed post sale updates). Post-sale
Special Project Management and Facilitation (e.g., recurring Warehouse
assistance (providing necessary instruction and information to warehouse
team which includes managing SharePoint site). Ensuring that all team
members understand the scope of the project/engagement as well as what
they are individually responsible for. Track availability and negotiate
between professional resources, their managers, and customers to
coordinate and schedule engagements. Maintain a portfolio of planned and
active projects and regularly report on risks, issues, state, status,
and schedule of the engagements in the portfolio. Capture and maintain
key cost, quality, and schedule metrics for completed engagements.
Define, communicate, and manage tasks and activities. Execute on
assigned project activities, communication, scheduling, and reporting
Conduct data collection, analysis, processing, and reporting related to
projects, infrastructure, and support activities Reconcile hours
delivered against invoicing and address exceptions Work with Finance to
report completion of engagements and verify invoicing Scheduling team
meetings and coordinating the same with other members. Organizing and
maintaining a system, according to the project requirements Keeping a
record of the personnel or vendor capabilities and or training
Scheduling and writing the progress reports Reviewing of the technical
documentation Compiling of special reports, studies that consists of
data analysis Creating\... For full info follow application link.
Genesis10 is an Equal Opportunity
Employer/Minorities/Female/Disabled/Veteran \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/AB3627844DCD4DD3

Company Information

Name :
GENESIS 10

Application Information

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