General

Job Listing

Number of Positions: 1
Job Listing
Job ID: 13983275
 
Job Location:
 

 
How to Apply:
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Job Title:Accounts Receivable Specialist/Insurance Specialist
Work Type:Work Days: Weekdays, Work Vary: No , Shift: First (Day), Hours Per Week: 40, Work Type: Regular
 
Salary Offered:Unspecified
Benefits:401(k) or other retirement, Dental Insurance, Health Insurance, Holidays, Sick Leave or PTO, Vacation or PTO, Vision Plan
 
Physical Required:Unspecified
Drug Testing Required:Unspecified
Education Required:
Experience Required:Unspecified
 
Required Skills:
High school diploma or equivalent
Minimum of one year of billing experience in a medical practice, using an automated billing system
Proficient with Electronic Medical Records and Microsoft Office products preferred
Ability to effectively communicate and work efficiently with patients, staff, physicians, and administration
Ability to maintain a positive approach on the telephone and providing a high level of customer service
Demonstrates leadership and problem-solving skills
This position requires strong communication skills, both written and verbal
Preferred Skills:
 
Job Description:
We are currently looking for full-time Accounts Receivable/Insurance Specialist for our Corporate office located in Brooklyn Park. This position is responsible for working accounts receivable for specified insurance group(s), including claims follow-up, denials, and appeals. Also responsible for answering patient telephone calls within the business office and assisting patients in resolving questions about their statement.

This is a hybrid position that will require 1 day in office after successful completion of the training period.

Responsibilities:

Completes review of A/R report in a timely fashion, recognizing trends within that A/R, keeping supervisor informed while seeking resolution of issues involved.
Researches credit balances and prepares refund documentation for checks to be issued.
Works denials per Voyage Healthcare protocol.
Responds to correspondence from payers within 48 hours of receipt.
Appeals incorrectly paid and denied claims in a timely fashion.
Interacts with coding specialists as necessary to resolve claims.
Answer’s patient billing questions; telephone calls are handled upon receipt and calls are not transferred.
Requests payment from patients when taking calls and after questions have been answered.
Keeps up-to-date with changes as it relates to billing and coverage issues for assigned payers
Presents ideas and works with Business Office Manager to improve efficiency and effectiveness of working insurance accounts receivable.
Assists with updating patient demographics and insurance information as needed

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