Medical Assistant / Outpatient Clinical Care Assistant

Responsibilities:

• Under the supervision of physician or nurse, assists with performing assessments and treatments.
• Gathers information related to health maintenance and specimen collection and documents patient care given.
• Updates health maintenance at patient visit.
• Accurately identifies medication changes and updates allergies at each visit.
• Monitors and communicates changes in patient condition.
• Administers specific medications under direction of physician.
• Maintains equipment and medical supplies, including reordering, stocking, cleaning and troubleshooting.
• Maintains examination areas.
• Assists in pre-visit planning, update of health maintenance tab.
• Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry and patient registration.
• Some positions may be required to travel to Cleveland Clinic locations throughout Northeast Ohio.  Submits accurate time, travel, and expense in a timely manner.

Education:

• High School Diploma or GED.
• Ability to read, write and speak English and follow oral and written instructions.
• Understanding of human anatomy sufficient to perform job duties.
• Knowledge and understanding of basic patient care activities.
• Additional formal training /education may substitute some or all stated experience.
• Completion of a Medical Assistant program strongly preferred

Certifications:

• Successful completion of Basic Life Support (BLS) through American Heart Association (AHA) required within new hire period.
• MA Certification preferred.

Competencies (Complexity of Work):

• Requires good interpersonal skills to interact with all staff, patients and family members.
• Requires strong organizational skills to set priorities, organize work activities and complete assigned work.
• Must be able to work in a stressful environment and take appropriate action.

Work Experience:

• Minimum one year recent health care experience in a hospital, ambulatory, homecare, assistant living, nursing home or long term care setting required.
• Proficient in the use of an electronic medical record preferred.

Physical Requirements:

• Manual dexterity to operate office equipment.
• May require extended periods of standing, walking or sitting.
• Good visual acuity through normal or corrected vision.
• Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
• Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
• Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.