Job Information
Randstad US technical service representative in mount hope, Ohio
technical service representative.
mount hope , ohio
posted april 5, 2024
job details
summary
$17 - $17.01 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4508069
job details
Would you say you have experience providing world-class customer service? We have a local and growing company that is in need of someone with your expertise. This is a high-volume and fast-paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email, and fax to retrieve any necessary information.
salary: $17 - $17.01 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
A successful Residential Technical Support Representative I candidate will assist our customer base by providing technical solutions, diagnosis, troubleshooting, repair and application assistance of residential operators via telephone support. Candidate will also provide this support to district sales managers as needed. Candidate will also be responsible for other duties in the daily functioning of the department. Candidate should be prepared for light travel to assist with field service calls or training seminars if needed.
1-2 years experience is installing and/or troubleshooting residential door operators is a plus.
Experience in a customer service environment helpful but not required.
Excellent Communication and computer skills are a must.
Knowledge and skill of basic hand tolls is a plus.
The essential functions of this role include:
- manual lifting up to 50lbs
Skills
Technical
Telephone Etiquette
Customer Service
Technical Support
Basic Computer Skills
Typing Skills
Active Listening
Client Service
Qualifications
Years of experience: 1 year
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
ME
megan edwards
+1 330 343 6366 (tel:+1 330 343 6366)
megan.edwards@randstadusa.com