Careers — Dobson Fiber

Dobson Careers

Fiber Operations Technician - Southeastern OK

Job Title
Fiber Operations Technician - Southeastern OK
Job ID
27732481
Location
OKC,  OK
Other Location
Description
Summary: Fiber Operations Technician will support a variety of construction assignments and fiber services for customers using hand tools, power tools, and computer interfaces. Including locating and repairing outside wires, tree trimming, and placing new drops.
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
  • Analyze, troubleshoot, and provide knowledgeable feedback on technical problems and/or issues.
  • Responsible for the day-to-day manual labor needed to support the construction operations of Dobson Fiber.
  • Working with crews will include shoveling, assisting in laying conduits, and providing general support to the construction process.
  • Working with line crews will include supporting the linemen by feeding cable, setting up street cones, pulling cable, job site cleanup, and providing general support to the line.
  • Install residential/small business services Fiber to the Home (FTTH), Fiber to the Business (FTTB), and Voice Services (HOSTED, & POTS).
  • Connects wires and cables to terminals and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles.
  • Use hand tools, power tools, and specialty tools, including telecommunications measuring devices.
  • Read and interpret service orders, tickets, technical drawings, maps, blueprints, diagrams, etc. from supervisor or other designated employees and perform specified work.
  • Works with telecom color-coded wires and cables.
  • Able to repair cut cables of all sizes.
QUALIFICATIONS INCLUDE:
  • Experience installing, maintaining/repairing, and testing residential/small business telecommunication services, including fiber (OSP/ISP) and ONT devices.
  • Experience splicing fiber in the underground, aerial, or building environments.
  • Experienceconnecting telecom color-coded wires and cables to terminals, attaching, or detaching various kinds of hardware to wires, cables, buildings, and poles.
  • Knowledge of basic electricity, as it relates to telecommunications including basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm’s Law, AC/DC), knowledge of the operation, and application of common measurement instruments.
  • Working knowledge of hand tools, power tools, and test equipment.
  • Ability to use established electrical, digital, and/or mechanical principles and to perform appropriate tests to identify and solve problems encountered on the job.
  • Provide quality service to both internal and external customers (face-to-face, over the phone, email).
  • Ability to work well with others, as well as to work independently in the field with minimal supervision.
  • Ability to appropriately communicate and interact with customers.
  • Ability to climb and work at elevations and confined spaces (ladders, lift trucks, attics, crawl spaces).
  • Perform strenuous physical activities including lifting objects weighing over 100 pounds.
  • Perform job activities outdoors in different weather conditions (extreme cold and/or heat).
  • Possess a valid State issued driver’s license with a current satisfactory driving record.
  • Work varying shifts and hours including possible overtime, weekends, and holidays.
PHYSICAL REQUIREMENTS:
  • Experience operating bucket/lift trucks.
  • Experience installing mainline aerial fiber, aerial fiber drops to residential/business, and installing ONT equipment.
  • Ability to read, review, interpret and understand technical documents (schematics, drawings).
  • Experience working on a computer in a Windows-based system including Microsoft 365 products and apps and mobile devices.
  • Prior experience using a harness and fall arrest systems.

Option 1: Create a New Profile

Culture

The Customer is Our Boss.

Our customer is any user of our products and services, our employees, owners, and the communities in which we serve. Everything we do affects them. They are why we are in business and we answer to them.

Our Beliefs

  • Passion for our customers breeds success.

  • Excellence is a direct result of our people and their expertise.

  • Communication and understanding are key to delivering the best customer service possible.

  • Integrity means doing the right thing.

  • Accountability means honoring commitments and delivering results.

  • Teamwork results from being equally dependent upon one another.

  • Urgency and focus yield quality results.

  • Innovation and advancement require taking calculated risks.

  • Leadership is everyone’s responsibility.

Dobson Cares

Dobson Fiber lives and works in the communities we serve, and we care about helping them thrive. That’s why we actively support – with our donations and our employees’ time – many local worthwhile community organizations including:

  • United Way

  • Myriad Gardens Foundation

  • YWCA

  • Cystic Fibrosis Foundation

  • Regional Food Bank

  • White Fields

Benefits

Dobson has one of the most competitive benefits packages around, including:

  • Competitive pay

  • Health, dental, and vision Insurance

  • Health Savings Account and Flexible Spending Account

  • On-site fitness facility in OKC

  • 401(k) plan with company match

  • 7 paid holidays

  • Paid time off starting at 15 days

  • Education Assistance & Tuition Reimbursement

  • Employee Assistance Program

  • FSA & FHA

  • Adoption Assistance

  • Corporate partner with Oklahoma City University to offer discounted tuition

  • 100% Employer-paid Basic Life & Personal Accident Insurance

  • 100% Employer-paid Disability Insurance (short and long term)

  • Free career training & development with over 3,000 courses and over 20,000 online books

  • Free employee incentive program

What our employees are saying

 

“I am thankful for Dobson caring enough about people and our community to give us the opportunity to help out through our Employee Volunteer Program. Not only did it help that organization recently, but I think it helped me to get to engage with my co-workers out of the office. It gave us a chance to build friendship with each other. Mostly, seeing the faces of people when they realized we were there to help was a blessing for them and us as well.”

 

“I love the work-life balance here at Dobson. We have team oriented activities and get-togethers that really bring a sense of unity.”

“Dobson has always felt like home to me. The company is always supportive of my career goals, my family time and excellent service to our customers. I am truly blessed to be a part of the Dobson team.”