Aerotek Jobs

Overview:

Aerotek Entry Level Onboarding Admin/HR

(Field Operations Associate)

Pay Rate: $20. 19/hour + up to $333. 00 in monthly bonus opportunity

Hours: 8am-5pm, Monday-Friday

The Field Operations Associate is responsible for ensuring our customers - including but not limited to contractemployees, clients, program offices, and alternative delivery teams - receive superior support from offer acceptedthrough start and management of all onboarding responsibilities. This is a customer-facing role that will supportcustomer interactions, problem resolution, and maintaining general office operations, via telephone, email, and inperson.

FOA Responsibilities

Client Onboarding - Ensure client pre-employment requirements, forms, policies, and documents with regard toonboarding are kept current and validated with Compliance departments.- Manage client requirements for the onboarding packet (e.g. authorization forms, drug tests,background checks etc.) and update the Candidate Tracker with contractor data until candidate iscleared to start

Contractor Onboarding - Provide world class customer service in every interaction to ensure a quality candidateexperience- Receive and review onboarding trigger (ESF or other forms)- Ensure accurate and timely entry of candidate data, onboarding process updates, and all otherrequired documentation within the onboarding and compliance process- Document all candidate/contractor touchpoints and communicate updates in a timely manner- Coordinate contractor orientations, I9s, and other local onboarding requirements within the localfield office- Provide pre-employment documents and screen requirements to the candidate for review andsignature- Emphasize usage of Direct Deposit or electronic deposit and CashPay to all contractors andclients- Assist with contractor training and certification requirements- Attend office digital red zones to help communicate onboarding statuses as needed- Enter and manage background, drug testing and medical screening process for contractors- Manage contractor compliance with key E-Verify requirements (e.g. expired documents, expiredcompliance)- Ensure all potential contract employees adhere to pre-employment screen guidelines and areremoved from the process if they are not compliant- Manage the HR folder process to ensure onboarding paperwork is completed in a timely manner

Lifecycle Management - Serve as contact for contractor questions, and facilitate communication to the center throughCases to resolve payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) with agoal of ensuring customer satisfaction and timely resolution- Partner with the center through Cases to update contractor records for address updates, directdeposit changes, etc.- Manage the processing of live paychecks- Manage contractor travel booking requests- Direct unemployment filing questions and workers compensation inquiries to the proper teamsfor resolution

Candidate off-boarding - Manage and communicate off-boarding requirements- Manage candidate off boarding, including termination notification, completion of unemploymentdata, meetings and hearings

Operational Support Activities - Provide outstanding front office customer service (telephone and reception area)- Partner with talent acquisition to manage internal onboarding for all field office/on-premisehiring, including I-9 and onboarding paperwork completion, setting up desk, etc.- In partnership with Field Operations Supervisor, manage internal payroll process- Asset distribution and collection for new internal hires and terminations- Maintain outstanding levels of administrative support to all internal and external employees andresolve issues related to process and technology questions- Serve as primary liaison between field office producers and corporate or center-based teams, andfind opportunities to drive partnerships between the center and field employees- Provide education and accountability to field office/VOP producers around important processes,including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc.- Serve as point of contact for real estate communications (support any in-officeupdates/moves/installations), and property management- In partnership with Supervisor , manage office purchasing (P-card reconciliation) and vendormanagement (copier maintenance, kitchen appliance service, etc.)- Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain officepaperwork and office directory

Our People Are Everything. For more than 35 years, Aerotek Inc. has built a reputation for providing the highest-quality staffing and workforce management solutions. With deep expertise in the manufacturing, logistics, construction, aviation and facility management industries, we partner with more than 13,000 clients and 200,000 light industrial and skilled trades contract employees every year. Our people-focused approach connects quality talent with meaningful work and continuous opportunities. Headquartered in Hanover, Md., Aerotek operates a unified network of over 250 offices across North America. Aerotek is an operating company within Allegis Group, a global leader in talent solutions. To learn more, visit: Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Actalent is an equal opportunity employer.