Job Listing
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| Job ID: 13951526 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Access Control /Legacy Product Coordinator |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
Overview
Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people.
Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks.
Job Skills / Requirements
The Midwest's largest family-owned security company is looking for a detail-oriented, versatile and personable individual to be our Access Control and Legacy Product Coordinator.
This person can work in any office in our footprint, but this is not a remote role and some travel is required.
Who We Are
Per Mar has established itself as a security industry leader, providing the most advanced and comprehensive security solutions to customers in the Midwest for over 65 years. We strive to maintain a customer-centric focus, while experiencing sustainable growth and continually evolving our products to leverage technology to offer the best protection for our customers. This commitment drives us to attract, develop and invest in our employees to enable them to provide superior customer service.
About this Role
The primary purpose of this position is to coordinate and oversee all of the Electronic Security Access Control and legacy product offerings. This person will own all of our products from "pre-cradle" to "post-grave" in that they will be the primary collector and evaluator of potential new offerings, the support resource for information related to the product while it is an active offering, and the person who handles discontinuing the offering and setting up the process for how we handle supporting customers with discontinued products after we sunset them. Aspects of the job include evaluation, planning, monitoring of financial health, and coordination of training. Regular vendor interaction, relationship building and oversight will be heavy component of the job as well.
Responsibilities Include:
Serve as the primary contact and support for all vendors, including new and existing, and all support associated with vendor products
Obtain and call references from the manufacturer/vendor, to discuss experiences related to the product, training, RMA's, etc.
Work closely with internal departments, including leadership and field managers and to ensure products meet our needs; inventory to ensure product information is in our system accurately; and accounting to assemble, review and distribute financial health reports of all current product offerings
Interact regularly with front line sales representatives, technicians and associated management to get direct feedback about performance of our access control product line.
Perform regular reviews of our legacy products and help develop plans and a path to phase them out and have upgrades completed in an effort to maintain customer satisfaction.
Review generic parts on a regular basis to ensure we are current in our offering and receiving the best pricing.
Determine and make recommendations for when a product should be discontinued for sale and create procedures for how we support customers continuing to use these products going forward.
In most instances, obtain demo equipment, setup, and test to evaluate the product.
Provide Inventory cost updates as vendors release updated pricing throughout the year. This also includes keeping up with discontinued items and having them removed from Sedona, our system for orders and inventory.
Work with vendors, Per Mar branch personnel and corporate training to coordinate rollout training for Sales and Operations.
As this position develops, the employee may be assigned additional duties or special projects as deemed necessary by management.
Preferred Qualifications and Knowledge:
High school diploma or general education degree (GED) is required.
3-5 years of demonstrated successful performance in product marketing and/or product management.
Experience and understanding of data networks and IP based communication is important.
Must be EXTREMELY detail oriented and have strong problem solving skills
Must have excellent communication skills, including written, oral and interpretation
Must be able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to read and understand a profit and loss statement is required.
Strong customer service focus/skills are a must.
Must be able to travel to branch offices as needed for presentations, training purposes, etc.
#PMADM
Education Requirements (Any)
High School Diploma/GED
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan, Special Incentive Plans
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Refer to ID 78415329 when applying |
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