The Quality Manager is committed to supporting Louisiana Bridge Builders by being responsible for the overall quality of the Design Build (DB) Work and life-cycle quality during the construction phase of the DB period, implementing quality planning and training programs, and managing the teams quality management process.

Primary Duties and Responsibilities

Develop, implement, communicate, and maintain a Quality Plan and Procedures to maintain Project Quality Management System compliance.

Develop the Quality Management Plan:

1. Develops the quality plan for the Project Offices, directs and supervises their implementation.
2. Setting quality compliance objectives and standards of service, and ensuring targets are achieved.
3. Monitors Customer satisfaction Surveys and analyses the data.
4. Identifies opportunities in order to apply the RandD Technology.
5. Supports the implementation of the RandD projects, both in the testing and final phases.

Implement the Quality Management Plan:

1. Promotes quality achievement and performance throughout the project organization.
2. Supervises the controlled redistribution of System Documents and manage the Quality files.
3. Coordinates activities required to meet quality standards: develop technical procedures, work instructions, inspection points programs, technical specification for procuring, material reception programs, etc.
4. Provides training, tools, techniques to enable others to achieve quality standards.
5. Conducts training sessions for the project staff.

Monitor the Quality Management Plan:

1. Works with commercial staff to establish quality requirements, set goals and follow up procedures.
2. Assesses product/service specifications of suppliers and compares with customer and legal requirements (ensures compliance with standards and legislation).
3. Liaises with Project Team, Client, Regulatory Agencies, Consultants/Subcontractors and Suppliers to ensure the quality management system is functioning properly, advises on changes and their implementation strategies.
4. Ensures tests and procedures are properly understood, carried out and evaluated, and that product/service modifications are investigated when required.
5. Conducts internal audits and works with the Procurement service or other external auditors.
6. Monitors the implementation and development of Quality Management System in Construction.

Corrective/Preventive actions:

Analyses nonconformities and deviations from the system; establishes corrective preventive actions and checks for their effectiveness, monitoring and closure.

Follows up on the claim solving process.

Contributes with ideas to develop the new R+D+I process by analyzing the information available for the development of the construction processes and management in the area (i.e., feedback, labor needs, technology watch, etc.).

Informs, supports and gives assistance in matter